Testimonials
“Pursuing a DBA with NGS was a transformative experience in my life and the things I learned have inspired me beyond the classroom. A unique feature of the program is the wealth of intellectual pursuits of the faculty members who influenced the scope and depth of my own research. No matter what aspect of business you are interested in studying, or what method you interested in researching them, you will find someone in the DBA department with expertise and valuable insights. I really don’t know any other business school that prepares its students so thoroughly for the breadth of theoretical and methodological approaches used in QSM. The NGS Program will change your life intellectually and the experience will travel with you. My cohort and faculty became vested in my success and future and resulted in strong relationships that will last for years to come.”
Dr. Kevin Jones (DBA 2013)
Captain, United States Coast Guard
“My DBA degree has opened doors for me. As a retired Air Force officer, my goal was to get into college-level teaching. Within several months of earning my degree from NGS, I had an opportunity to teach quality systems management at the undergraduate level and will be teaching in the MBA program at a local university starting this fall”
Dr. Anita K. Springer, MS, DBA, CMPI
”As as quality professional, my clients depend on me to be knowledgeable and to stay abreast of the best in quality standards and innovation to help solve their most pressing challenges. At NGS as a student in the Doctorate of Business Administration program, I have access to the industry’s best and brightest who enhance my knowledge and research skills through action research. The program has given me the opportunity to apply Quality Systems Management principals to make an impact on continuous improvement initiatives in the federal government and at my company. NGS was the perfect fit for my career and professional development.”
Kim L. Brown-Jackson, M.B.S., CQIA, Strategy, Learning & Human Capital Project Manager
“I use almost all aspects of the knowledge, skills and abilities I gained through the degree (MSQSM) program from private planning execution to strategic planning and everything in-between.”
Kevin Zemetis, Vice President of International Operations, The Balanced Scorecard Institute
“I retired from the US Navy in July 2009 as a Chief. I immediately applied for a federal job in the logistics field. Using my MS QSM degree as a selling point, I was offered a GS-9 position, which requires a Masters degree. I am certain that my educational attainment and work experience enabled me to land the job. It pays off to invest in education.”
– Walter Torres, Logistics Management Specialist, Naval Facilities Expeditionary Logistics Center, San Diego 2005 class
“My MS QSM degree gave me the tools I needed to compete in the workplace. My confidence in my abilities grew and as a result many career opportunities came my way. The ROI on this MS QSM degree is very high.”
–Pretha Mitchell, Program Manager, Washington Metro (WMATA), Ft. Myer class
“Whether managing large scale crises (anthrax), day-to-day emergency management system of response or integrating mission-essential management systems that blend end-to-end business processes, I have achieved high-quality results through the methodologies provided by NGS.”
Dr. John H. Bridges III, former Assistant Administrator (FEMA) and Executive Director, National Preparedness, U.S. Postal Inspection Service
“I quickly realized that given my challenging schedule, the online option provided me exceptional flexibility while allowing me to still maintain some control of my time management. NGS provided me with the right combination of options, a Quality Management base and a Homeland Security emphasis, round that off with an executive accelerated program that you can complete in a year, and a solid match was made. I was impressed enough with the program that I recommended it to my son, Brian.”
CAPT Patrick Trapp
Fifth Guard District, Chief of Staff
Honolulu, HI
“As a recent graduate of the NGS Masters in Quality Systems Management, I have great praise for this program. It is not only a concentration in Quality Systems Management, but also a broad based program covering many interdisciplinary studies that go beyond standard Quality Systems studies. It is a systemic overview in systems thinking and practice…I can hardly wait for the new DBA Quality Systems program to be offered.”
John R. Aubrun
Team Leader-Electronic Development Technician/Space Electronics Test Facility Lab
Pratt & Whitney Rocketdyne
“I think NGS is the best option for a Coast Guard employee seeking a graduate degree. First, it is hands-on culminating in a real project with real results. Second, you work on teams just like you will when you start applying this knowledge in the future, and third, this truly is a golden goose for students and the organization. Both the student and the Coast Guard win through the MBP Project results and continue to win with the knowledge that students take back to the workplace and the skills to apply it. No other graduate program, that that I know of, does all of that”.
Mr. Danny Prosser, Program Manager, Organizational Performance Consultants Program, Office of the Chief of Staff, USCG Headquarters
“I found the curriculum offered by National Graduate School for the Master of Science in Quality Systems Management very applicable to growing our ACE culture at Pratt & Whitney Rocketdyne. By applying principles learned through reading, class discussion, and outside assignments, the Master’s Business Project grew from an opportunity for improvement to a firm solution and cost savings to the company. Through continuous application of these learned practices and principles, each of us can grow the value to our customers and contribute to effective profitability. The knowledge gained from the program is extremely valuable.”
Robin Majors
Business Analyst, Scheduling
Pratt and Whitney Rocketdyne
“Having a Master’s degree in Quality Systems Management made me far more competitive in the job market. Adding the scope, process and results for our Master’s Business project (MBP) to my resume highlighted knowledge and application of Quality Management Principles and the ability to deliver tangible business improvements. Completing the MS degree program resulted in a new job and a much better total compensation package.”
Mr. Howard D. Hall
Ctr, Airborne Command Control & Communications Analyst
Analytic Services (ANSER)
“Since graduating I have received 3 promotions, numerous awards for quality management initiatives, recognition at the Dept of the Army level (4 total), and I am now being considered for entry into Senior Leader Development. Though I had the skills and determination to excel, it was not until I completed the degree that the doors began to open. Well worth the time, effort and pain!”
William Leyh, Director, Directorate of Plans, Training, Mobilization and Security, Ft. Rucker class, Alabama
“Teaming up for in-class assignments and the Master’s Business Project has helped to build camaraderie and networking with my fellow UTC employees. The introduction and application of innovative quality tools helped to provide insight on how to apply continuous improvement processes within the workplace. Also, the convenient class schedule once a week allowed balance between work and family commitments”
Stacey Timke
Senior Analyst, Operations
Hamilton Sundstrand
“I was the Training Department Head at the time, and knew that we did not have any graduate school programs on Kodiak Island to help our unit members achieve their educational goals. So, after talking with Commander Jones, I got in contact with NGS, and not only became an NGS student myself, but also the course coordinator for the Air Station.”
LCDR Craig Neubecker
MH-60J “Jayhawk” Helicopter Flight Examiner/Instructor Pilot
USCG Kodiak Alaska
“NGS is an excellent and well known education portal that is respected in our industry and I highly recommend that if the opportunity presents itself, you should seize it fully, as the fruits of your labor will be noticed.”
Richard Barner
Global Commodity Quality Manager
Dell, Inc.
“I enjoyed the hands-on approach. I especially liked working on real problems that the class could discuss openly and grow not only from our readings, but also from the expertise of our classmates and the assistance and guidance of the instructor.”
Col. Darlene McCurdy
Army National Guard
“NGS provided an arsenal of tools and methods to implement into the workplace and projects. Having learned such a suite of tools allows me to drive toward success that you can measure.”
Steven Cantor
Supplier Quality
Boeing, Seattle, WA
“My education allowed me to utilize my NGS education at a higher-level knowledge and the understanding of the concepts, principles and tools of quality-based systems management. My studies in QSM provided me valuable skills within my job. Such as promote healthy, robust processes; reduce cycle times, inventory and turnbacks; improve process repeatability and control; and help maintain our customer satisfaction scores.”
James Jeluso
WPB Enterprise Quality Clinic – Hardware Discipline Lead
Pratt & Whitney Rocketdyne
“The quality of the education and its real-world applicability to present and future professional endeavors! Small class size and team learning environment have built bonds that will last a lifetime. The hands on approach – using tools as they are learned and applying them to a project of substance and true value to an org. ‘Process improvement’ is eternal, cyclical, and applicable to not only professional but personal goals as well. Can an MBA say or do that?”
Donna Fuchs
HR Specialist, Employee Career Development
USCG Topeka, KS
“I assumed the position as one of two Organizational Performance Consultants in the First Coast Guard District, one of only 24 in the entire Coast Guard. Without my degree from NGS, it is doubtful that I would have been given serious consideration for the job. Now I am working on not only local performance management issues, but on the national-level modernization of the Coast Guard.”
– Paul Mucha, Organizational Performance Consultant, USCG, Boston class
“The course has opened a lot of doors for promotion potential for me. The training and practical application (hands-on) during the class has provided me with knowledge and skill to improve and streamline numerous processes in my job, saving time and money for the organization. I am grateful for the opportunity to take this course instead of the original Master Program I planned to take. As a leader, I am benefiting from the skills and knowledge I have acquired from the course.”
– LTC Sonia Neumeier, Assistant Chief Surgical, Neuro Nursing Section, Walter Reed Army Medical Center, Bethesda class
“The success I experienced in my job as a program manager with the U.S. Coast Guard applying the process and measurement tools has now opened the door for a second career. I started a new Federal position as Operational Excellence Consultant as a direct result of my Graduate Degree in Quality Systems Management and the application of those skills.”
–CDR Karen Phillips, Operational Excellence Consultant, Bonneville Power Administration, Portsmouth, VA class
“I was on a backwards slide in my career due to RIFs in my agency DFAS. I took a risk and went to the Marine Corps and things got worse. I was only in a GS-7 position when I enrolled at NGS. 2 months before I graduated I found a job with Navy and was promoted to GS-9. A year later I was promoted to GS-11.”
– Julie Brumm, Lead, Financial Management Analyst, US Navy, Honolulu 2004 class
“The results-driven project that my team worked on was approved by the Innovation Council for $65,000. This is quite an honor for myself and the team.”
-Chris Kluckhuhn, Quality Performance Consultant